Frequently Asked Questions (FAQ)

Member Utility

What is Depository System ?

Depository system is the system in which your shareholding is kept in the electronic form with a Depository Participant (DP). Your DP will give you a statement showing the credit of the shareholding of all the Companies that you hold in that account.

Who is a DP ? And what does he do ?

DP is the connection between yourself and the Company through the Depositories viz. National Securities Depository Ltd. (NSDL) and Central Depository Services (India) Ltd. (CDSL). They maintain your account, make entries in your account when you transact, take your physical share certificates and do the dematting on your behalf.

Can we have the DP’s list ? What is the service charge levied ?

The list of DPs located at various cities with their address, telephone, fax and with a comparative table of charges is available with NSDL and CDSL. Their Website address is www.nsdl.co.in and www.cdslindia.com.

What are the benefits of opening a Depository account ?

The benefits of holding shares in electronic form with a DP are :
• Elimination of postal delays.
• Elimination of bad deliveries.
• Elimination of loss of certificates in transit.
• Elimination of fake, forged, counterfeit transfers.
• Elimination of stamp duty on transfer.
• Immediate ownership of securities on settlement.
• Minimized paper work.

Pfizer Ltd. equity shares bear Security Number : ISIN No. INE182A01018.

How much time it takes to dematerialise my shares ?

It takes 10 days to process your request after receipt of the physical documents as well the electronic entry from the DP.

What should I do to get my dividends through ECS ?

You have to access the link under ECS mandate and download the form. After signing the same, please register it by forwarding it to our Registrar and Transfer Agents, Karvy Computershare Private Limited (Karvy).

In case of adding my family members’ names, does that construe to be a transfer ?

Yes. Adding a name or deleting a name voluntarily amounts to a transfer. Therefore, furnishing a Transfer Deed is a pre-requisite.

What is the normal time for processing the transfer or any other requests?

Our Registrar and Transfer Agents, Karvy Computershare Private Limited. have the adequate infrastructure to process the transfer cycle as well attend to all the investors’ queries. Under normal circumstances, 10-12 days’ time is taken to attend to a transfer or any other requests. Their contact addresses & contact person given below for easier access.

Karvy Computershare Private Limited (Karvy)
7-Andheri Industrial Estate
off: Veera Desai Road
Andheri- west
Mumbai - 400053
Tel.No. : +91 22 56382666
+91 22 56381746
+91 22 56381750
E-mail : rknair@karvy.com
Contact : Mr. A. Radhakrishnan Nair

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