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Maintaining world class quality standards and delivering innovative products have been the cornerstones of Pfizer India’s manufacturing philosophy. A system of very vigilant quality control involving multiplicity of tests operates through the entire gamut of production to ensure the safety, efficacy and dependability of every Pfizer product.
 Pfizer India has a state-of-the-art manufacturing facility at Thane, Navi Mumbai just north of the country’s economic capital, Mumbai which has been upgraded to International CGMP standards in consultation with senior design engineers of Pfizer Global Engineering at New York.
Spanning over a 300,000 sq.mtr. site in the green environs of Navi Mumbai, Thane Plant commenced production in 1968. The plant today incorporates the latest manufacturing technology and sensitive product control systems ensuring adherence to strict quality standards. An excellent infrastructure and highly skilled and trained personnel are also key contributors to Pfizer India’s excellent reputation in the Pharmaceutical Industry.
Quality Governance:
Pfizer Global Manufacturing has always recognized Quality as a Value, defining it as: Our customers and regulators hold us in the highest regard for the quality of our products and services.
On March 9, 2004 PGM launched Quality as a Value for the entire Company with the introduction of a new Icon symbolizing Quality. This recognition of Quality as a Value has now been embraced by all of Pfizer and stands side by side with our other 8 values: Integrity, Respect for People, Customer Focus, Innovation, Teamwork, Performance, Leadership and Community.
The Quality of Pfizer people and products has always been part of the Pfizer heritage. Now, that same Quality is formally recognized as a Value for the Company, part of our Vision, one of the guiding principles by which we run our business.
The Pfizer Quality Value is defined as:
Since 1849, the Pfizer name has been synonymous with the trust and reliability inherent in the word Quality. Quality is ingrained in the work of our colleagues and all our Values. We are dedicated to the delivery of quality healthcare around the world. Our business practices and processes are designed to achieve quality results that exceed the expectations of patients, customers, colleagues, investors, business partners and regulators. We have a relentless passion for Quality in everything we do.
The Quality Value is a standard against which we measure ourselves and a guide for decision making in ambiguous situations. We dedicate ourselves to providing the highest quality products to our patients and customers. At the same time, we focus our energy on the quality of health and healthcare around the world.
 Environment, Health and Safety (Copy of Certificate to be shown alongside)
At Pfizer, our aim is to have the best environment, health and safety performance in the Industry. We strive to seek continuous improvement in environment, health and safety. Our efforts in these areas have earned recognition with the recent accreditation of the Thane Plant with the prestigious ISO 14001 (Environment Management System) Certificate awarded by DNV Certification B.V. The Netherlands.
Environment, Health and Safety (EHS) Policy:
 We, at Pfizer Limited, one of the leaders in the Pharmaceutical Industry are committed to protect the environment, health and safety of our employees, contractors and neighbouring community.
To achieve this, we shall:
- Comply with all regulatory requirements and align with Pfizer Global Guidelines.
- Adopt newer technologies to improve efficiency of operations and achieve continual improvement of our EHS performance
- Conserve resources
- Reduce, reuse and recycle wastes thus effectively preventing pollution
- Enhance EHS awareness amongst employees by training and educating our customers and the neighbouring community.
Pfizer Global Manufacturing
The Pfizer Manufacturing activities in India are part of PFIZER GLOBAL MANUFACTURING (PGM) which is the manufacturing division of Pfizer Inc., Our purpose is to continually supply the demand of Pfizer's portfolio of products with the highest regard for quality & to be “a strategic asset to Pfizer”
Pfizer Global Manufacturing is a global organization with manufacturing operations at 86 locations worldwide supporting all major markets. PGM supports Pfizer's business objective of meeting the demand for Pfizer products and is used as a strategic resource in launching drugs and products quickly after regulatory approval has been received. Using state of the art equipment and leading edge technology, manufacturing colleagues work collaboratively with Research and Development in order to provide the highest quality products to the market.
Pfizer Global Manufacturing is the leader in the pharmaceutical and consumer manufacturing industry. The use of state of the art equipment, machinery and computer systems makes Pfizer Global Manufacturing the leader and pioneer of many innovative technological breakthroughs in drug delivery systems such as the GITS (Gastro-Intestinal Tablet System) technology.
There are four typical types of plants that PGM utilizes to manufacture Pfizer's products: 1. Drug Substance Plant
It is in this type of plant that the actual drug is upscaled from the molecule that is produced from Pfizer Global Research and Development (PGRD) and mass produced into its raw form. It is highly automated and does not count on labor as much as highly sophisticated computerized systems to operate the state of the art equipment in these facilities. Typically, you will find that these facilities are operated by a handful of IT specialists, engineers, chemists and operators. Our Groton, Connecticut, & Sandwich, England plants are examples of drug substance plants.
2. Drug Product Plant
Also known as Drug Finishing, these facilities take the raw drug and finish it whether it is to make oral tablets or capsules, or add other additives to make the taste of the drug palatable. The drugs are usually packaged in these plants, as well. Quality tests are also run in these state of the art facilities to ensure that the highest quality drugs are produced. Positions in these facilities include operators, chemists, and technical maintenance people. Our Brooklyn, New York & Thane plant is an example of a Drug Product plant.
3. Vaccines / Biological Plants
These plants are dedicated to the manufacturing and development of vaccines and specialty drugs for animals. Our Lincoln, Nebraska site is an example of a Vaccine/Biological Plant.
4. Consumer Plants
These plants are dedicated to the manufacturing of our consumer over-the-counter products such as Listerine, Benadryl, Lubriderm, Neosporin, Sudafed, Visine, Desitin, and Ben Gay. Our Lititz, Pennsylvania and Parsippany, New Jersey sites are examples of Consumer Plants.
Pfizer Global Manufacturing Vision
Purpose:
We improve the quality of people's lives by assuring the supply of Pfizer's high-quality human and animal health products. PGM Mission:
We will become the #1 supply organization in our industry and a strategic asset to Pfizer.
PGM Mission Elements:
We will have the #1 quality performance in the industry.
We will satisfy our customers 100% of the time.
We will have the best environmental, health and safety performance in the industry.
We will bring new products to market faster than our competition.
We will continually improve product cost.
We will be a globally integrated organization. 
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